This Privacy Policy explains how Floral Fusion handles personal data when visitors use the site, make an inquiry, arrange a consultation, or place a floral order for weddings or events.
Subject to legal limits, a person may request access to their data, correction of inaccurate information, deletion of certain records, or objection to some processing. Some records may need to be retained for business, accounting, or legal reasons.
To protect privacy, we may ask for information needed to verify a request and to locate the relevant records. If a request cannot be fully granted, we will explain the reason in general terms where appropriate.
We keep personal data only for as long as needed to manage inquiries, consultations, orders, delivery coordination, accounting, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymize it where practical.
If this policy is updated, the revised version will apply from the stated effective date. We may provide notice of material changes through the site or by another reasonable method tied to the service relationship.
We may collect identification details, contact details, event and order information, consultation notes, payment-related records, delivery and setup instructions, and technical data such as device, browser, and usage information. Where a user submits floral preferences, venue details, or scheduling information, we process that information to manage the requested service.
We receive data from contact forms, consultation requests, phone-based inquiries, appointment arrangements, and order communications. We also collect certain technical information automatically when the site is visited, and we may receive limited information from payment or service providers involved in completing a transaction or delivery.
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how visitors use the site. Cookies may be session-based or persistent, depending on their function and duration.
We use standard browser and device controls to manage cookie preferences where available. Users may block or delete cookies through their browser settings, and some cookies may be limited by device or browser features. If cookies are disabled, parts of the site may not function as intended.
We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and dates, coordinate floral design details, manage delivery and on-site setup, process payments, maintain records, improve site performance, and meet legal or accounting obligations.
We may share personal data with payment processors, delivery or logistics providers, website hosting and technical support providers, and other vendors that help us operate the business. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, a court order, or a lawful request from a public authority. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.
